shipping policy
Hetanshi Sports Wear
At Hetanshi Sports Wear, we strive to deliver your orders quickly and efficiently. Please read our shipping policy carefully before placing an order.
1. Shipping Locations
We currently ship across India. If your location is not serviceable, our team will notify you before processing the order.
2. Processing Time
Orders are processed within 5 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Custom or bulk orders may take additional time; our team will inform you accordingly.
3. Shipping Time & Delivery
Standard Shipping: Delivered within 3 business days
Express Shipping: Delivered within 2 business days (extra charges may apply)
Delivery times may vary based on location, courier delays, or unforeseen circumstances.
4. Shipping Charges
Free Shipping: Available on orders above ₹100
Standard Shipping: ₹150 per order
Express Shipping: ₹200 per order (if applicable)
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email/SMS to track your shipment in real-time.
6. Delays & Lost Packages
We are not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances.
If your package is lost or undelivered, please contact us at hetanshisports@gmail.com for assistance.
7. Order Modifications & Cancellations
Orders can be modified or canceled within 5 hours of placement
Once shipped, orders cannot be canceled
8. Damaged or Missing Items
If you receive a damaged or incomplete order, please contact us within 5 days with photos, and we will assist you with a replacement or refund.
9. Contact Us
For any shipping-related inquiries, feel free to reach out:
📧 Email: hetanshisports@gmail.com
📞 Phone: 8320740089 / 7046750280 / 9924386563
📍 Address: Bandar Road, Piplikatha, Jafarabad, Amreli, Gujarat – 365540