shipping policy

 Hetanshi Sports Wear

At Hetanshi Sports Wear, we strive to deliver your orders quickly and efficiently. Please read our shipping policy carefully before placing an order.

1. Shipping Locations

We currently ship across India. If your location is not serviceable, our team will notify you before processing the order.

2. Processing Time

  • Orders are processed within 5 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Custom or bulk orders may take additional time; our team will inform you accordingly.

3. Shipping Time & Delivery

  • Standard Shipping: Delivered within 3 business days

  • Express Shipping: Delivered within 2 business days (extra charges may apply)

  • Delivery times may vary based on location, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Free Shipping: Available on orders above ₹100

  • Standard Shipping: ₹150 per order

  • Express Shipping: ₹200 per order (if applicable)

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email/SMS to track your shipment in real-time.

6. Delays & Lost Packages

We are not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances.
If your package is lost or undelivered, please contact us at hetanshisports@gmail.com for assistance.

7. Order Modifications & Cancellations

  • Orders can be modified or canceled within 5 hours of placement

  • Once shipped, orders cannot be canceled

8. Damaged or Missing Items

If you receive a damaged or incomplete order, please contact us within 5 days with photos, and we will assist you with a replacement or refund.

9. Contact Us

For any shipping-related inquiries, feel free to reach out:
📧 Email: hetanshisports@gmail.com
📞 Phone: 8320740089 / 7046750280 / 9924386563
📍 Address: Bandar Road, Piplikatha, Jafarabad, Amreli, Gujarat – 365540