Return Policy

 Hetanshi Sports Wear

Welcome to Hetanshi Sports Wear. We strive to ensure that you are completely satisfied with your purchase. If you are not fully happy, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:

  • The return request is made within 7 days of delivery

  • The item is unused, unwashed, and in original condition

  • All original tags and packaging are intact

2. Non-Returnable Items

The following items are not eligible for return:

  • Products that have been used or damaged by the customer

  • Items purchased on sale or discount (unless defective)

  • Customized or personalized products

3. Return Process

To initiate a return:

  1. Email us at hetanshisports@gmail.com

  2. Provide your order details and reason for return

  3. Our team will review and approve your request

  4. Ship the product back to us as instructed

4. Refund Policy

  • Refunds will be initiated after we receive and inspect the returned product

  • The refund will be processed within 5–7 working days

  • The amount will be credited to your original payment method

5. Exchange Policy

  • Exchanges are available for size issues or defective items

  • Request must be made within 7 days of delivery

  • Exchange is subject to product availability

6. Shipping Charges

  • Return shipping costs are to be borne by the customer

  • If the product is defective or incorrect, we will cover the shipping cost

7. Damaged or Incorrect Products

If you receive a damaged or wrong product:

  • Contact us within 48 hours of delivery

  • Share photo or video proof for verification

8. Contact Us

📧 Email: hetanshisports@gmail.com
📞 Phone: 8320740089 / 7046750280 / 9924386563
📍 Address: Bandar Road, Piplikatha, Jafarabad, Amreli, Gujarat – 365540